What is your sales policy concerning promotions ?

We offer occasional discounts during the year. The decision to offer these discounts is usually taken at the last minute. Our customer support staff is made aware of these promotions at the same time as you receive the details.

You have placed an order before a promotion and you want to benefit from the discount ? Here is our policy regarding promotions:

A credit on future orders will be granted for every order completed 12 hours before the announcement of a promotion. For example:

We announce a promotion granting a 27% discount on November 27th at 1:00 AM.

You have a placed a 100$ order (before taxes and shipping) on November 26th at 1:00 PM: a 27$ discount on future orders will be granted if you contact our customer support staff.

You have placed an order on November 26th at 9:00 AM: no discount will be granted.

The discount will be given via a promo code. This code will expire 30 days after its creation.